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SIP Boutique call shop customers
automatically receive a free subscription to the Bill My Calls for one year. Bill
My Calls is the world's best online callshop billing system and offers many features for managing your prepay or postpay callshop.
Your Bill My Calls account will be set up automatically when you sign up for a SIP Boutique account and will remain free for the first
year while you use SIP Boutique for your call termination. For an average 4 booth calls shop, this will save you $269 in the
first year. |
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The web based call shop billing system automatically detects the booths
at your call shop and offers you a separate web page for each booth. For more
powerful control, you can specify the names of your booths using the unique line identity
of each booth. The site is designed to be used by a call shop administrator in a public
area. There are two levels of access using different passwords. You can
configure and set the rates using an Administrator password. Your staff
will use an Operator password which restricts them to performing routine billing
functions. |
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Using the call shop booth software
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When you log onto the call shop biller, you will see your list of booths
that you have set up. You can return to this page at any time by clicking the Booths
link at the top of any page. Every page on the site also displays a list of current
booths in a box on the left of the page. You can open and close booths using the red and
green button.
When you click on a booth's name, you are taken to that booth's page. An example
of such a page is shown below:
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The following calls are in progress from this booth:
18:06:21 |
+1 7816006000 |
USA |
00:15:38 |
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The following calls (max. 100) have been completed and not yet marked as
paid:
17:54:41 |
+1 4075551212 |
USA |
00:11:00 |
£ 0.220 |
17:47:18 |
+1 5147654321 |
Canada |
00:04:00 |
£ 0.080 |
17:38:47 |
+56 57456789 |
Chile |
00:07:00 |
£ 0.700 |
17:31:12 |
+44 781987654 |
UK - Mobile (Orange) |
00:05:00 |
£ 1.250 |
17:26:20 |
+44 7966654321 |
UK - Mobile (Orange) |
00:02:00 |
£ 0.500 |
17:20:47 |
+44 1234567890 |
UK |
00:03:00 |
£ 0.060 |
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This page of the callshop billing system has two main sections:
- The top section shows the call that is currently in progress. In this example, a
call to U.S.A. has been in progress for nearly 16 minutes.
- The bottom section shows the calls that have been completed from the booth. The
final column shows the charges to your customer for the completed calls. These
charges are calculated according to the configuration settings described later. The
total charge for the unpaid calls (not including the call in progress) is shown in the
green box. In this example, the amount due so far from the customer is £2.81, but
this will increase when the U.S.A. call has been completed. Once the customer has
paid, you can press the "Clear calls" button at the bottom of the page.
This clears the list of calls, and resets the balance due to £0.00.
- Optionally, you can also operate the biller in prepayment mode. In this mode, you
may take a deposit from a customer before they start calling, and they are allowed to call
up to the value of their deposit. Once they have finished calling, the page will
show you the total balance that should be returned to the customer. If they run out
of credit during the call, then the call will be disconnected.
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If you log on to the system as an Administrator, then reports
are available to help you reconcile your cash payments at the end of each day. Click on
a date to see a summary of the call costs and customer charges for each booth:
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The following report summarises your activities on the chosen date.
The charges you made to callers in your shop are shown in the Charge column.
Booth 1 |
41 |
$23.44 |
$0.00 |
Booth 2 |
43 |
$21.66 |
$0.00 |
Booth 3 |
39 |
$20.69 |
$0.00 |
Booth 4 |
35 |
$13.59 |
$0.00 |
Booth 5 |
32 |
$27.77 |
$0.00 |
Booth 6 |
24 |
$11.21 |
$0.00 |
Booth 7 |
18 |
$15.98 |
$0.00 |
Booth 8 |
2 |
$0.73 |
$0.00 |
Total |
232 |
$135.07 |
$0.00 |
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Configuring the call shop software
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The call shop management software is self configuring.
The system should automatically detect the booths in your call shop without any
configuration on your part or yours, although you gain access to more powerful features by
specifying the line identities of your booths. Optionally, there are two areas you
can configure:
Currency and rating options
Click on the Configuration link at the top of the page. You
should see the following form on the page with an explanation of each option.
Special rates
If you prefer, you can specify rates to particular destinations.
These per minute rates will be used to calculate your customers' call charges, and these
rates will override the Rating factor in the previous section. To define
special calling rates, click on the Rates link at the top of the page and follow
the on screen instructions. You can also upload your rates in CSV format. |
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